RKR
group’s presentation clarified our alternatives for which IT system will work
for our company. Microsoft access, Google docs, custom application, ERP and
PaaS are all great systems that offer viable options. The question is which one
is the best fit for our company, 1-888-Junk-Van.
1-888-Junk-Van
has been lacking efficiency for some time and with our growing business and
goal to franchise the company, it’s crucial we implement a new system quickly. RKR
group clearly identified which system is right for our business. Their diligent
analysis of each alternative offered great insight to the pros and cons. In our
business it’s the small things that matter. Customer satisfaction and word of
mouth is what drives our growth. As clearly outlined in the consultants
presentation, inefficiency in our current system is jeopardizing our reputation
and causing lost sales of $42,000. In such a competitive market with low entry
barriers, every aspect of our business is crucial in sustaining growth. There
are great opportunities lost with inefficiency. Implementing the PaaS system
will help us stay competitive in this market and reduce cost in the long term. The
system provides exactly what we need for our expected growth and goal to
franchise. Along with a greater efficiency process, PaaS offers scalability,
which is exactly what we need. The incremental cost as our business grows makes
sense for our type of business. Eliminating a data clerk’s salary by
implementing this process will help us allocate money in different areas such
as marketing. It will also help us offset the cost of initial set up. The 3-day
launch time means productivity loss is minimal. PaaS does not require a
contract with our company and therefore, allows our company to change systems
if ever there’s a need that arises and PaaS can not offer.
The
consultant’s weight analysis or point breakdown made it clear the right choice
for our company is PaaS. A combined assessment of the cost, applications
offered, enhanced efficiency and the small time frame for launching makes it an
attractable option. By implementing the Paas system, an increase in net revenue
of 35.57%. This will give us a clear avenue to our goal of franchising the
business.
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