The
consultants successfully outlined the important factors of the CEPAS
implementation. Most importantly we were able to gain fundamentals to deploying
an application this essential. The CEPAS standard was ideal for synchronizing
the specifications for all cards. The IDA approached this implementation in the
best way, by not merging NETS and LTA and allowing each company to independently
develop their own business strategy and still remain competitive. This was
important in the implementation process. Facilitating the process for consumers
to exchange their cards easily at many multiple locations was very effective.
Most importantly, we realized the third party involvement was key. It helped
eliminate biases and helped develop the equitable payment system in a neutral
aspect. The third party was effective because it had no stake involved and
therefore allowed it to be very objective in reviewing and approving project
specifications. It helps maintain the impartial view which benefits the overall
goal.
The implementation
of the CEPAS system had a great impact in Singapore. The CEPAS platform
analysis was on target with it’s rating on the difference prior to and after
the CEPAS implantation. It’s important to note that the convenience and the
scalability were two factors that are crucial in its continued success. The
motivation for all entities involved helped facilitate the implementation. The
Singapore Government, LTA, NETS, card manufacturers, banks, retailers, car park
operators and consumers were all important stakeholders that would greatly gain
from CEPAS. To become a cashless society and for all the stakeholders to reap
the benefits the most crucial stakeholder is the consumer. The blueprint outlined by the consultants will help guide us in other implementations that involve many businesses that have a lot at stake.
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